Safe Gaming

At tko99 Responsible Gaming – Keep it fun. Keep it in control.

Gaming is meant to be fun, but that fun should never become a burden. tko99 believes every player deserves to enjoy gaming responsibly. We are here to help you set the right limits and build healthy gaming habits.

18+
Adults Only
For
24/7
Support
Services
100%
Safe
Environment

In Responsible Gaming Our Commitment

Tko99 is more than a gaming platform. We want every session, every day, to be a healthy and enjoyable experience for you.

Age verification is mandatory

Age verification is required at registration on tko99. No one under 18 is permitted to use the platform. This is the first step in our responsible gaming policy.

Set Personal Limits

Set your own daily, weekly, or monthly deposit and betting limits. Play within your budget and stay in control.

Breaks & Self-Exclusion

If you feel like you need a break from gaming, use the tko99 self-exclusion tool. You can pause your account anywhere from 24 hours to permanently.

Time Tracking & Reminders

Keep track of how long you have been playing. tko99 automatically displays your session time and sends break reminders after a set period.

Loss Limit Protection

If you reach a set loss amount, your session can be automatically stopped. This loss limit feature protects you from significant losses.

24/7 Support Center

Our support team is always ready to help with any gaming-related concerns. Reach us directly via live chat or email.

What does responsible gaming mean?

Responsible gaming is a mindset and a set of habits in which players maintain full control over their time, money, and emotions. When gaming remains a source of entertainment, it is enjoyable. But when it becomes an addiction, it can have a negative impact on your life, family, and financial wellbeing.

At tko99, we want every member to enjoy gaming in a healthy and controlled way. The foundation of responsible gaming is simple — play for entertainment, not as a source of income. Never bet more than you can afford to lose. And always set limits on both your time and spending.

Online gaming is growing fast in Bangladesh, and tko99 is committed to making sure that entertainment and safety go hand in hand. Our responsible gaming platform is always here to help players make informed decisions.

Keep in Mind: Whether you win or lose, enjoyment should always be the goal. The moment it stops being fun — stop playing.

Signs of Problematic Gaming

If you notice any of the following in yourself or someone you know, it may be a warning sign. The sooner it is recognized, the sooner it can be addressed.

1

Chasing losses by placing increasingly larger bets — continuing to play with the mindset of "I'll win it back this time."

2

Losing focus on important responsibilities — family, friends, or work — because of gaming.

3

Borrowing money or dipping into savings to cover gaming costs, and neglecting everyday needs.

4

Feeling restless, irritable, or anxious when not playing — unable to feel at ease without gaming.

5

Lying to or hiding gaming spending and time from family or friends.

6

Repeatedly exceeding your set limits but being unable to stop — losing control over your own behavior.

If you notice any of the signs above in yourself, do not wait — contact our support team or use the self-exclusion tool.

tko99 Responsible Gaming Tools

Tko99 gives you a set of powerful tools to help you stay in control. They are completely free and available anytime from your account settings.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Reducing the limit takes effect immediately, but increasing it requires a 24-48 hour waiting period.

Loss Limit

Set a maximum amount you are willing to lose within a given period. Once that limit is reached, the system will automatically pause your betting.

Session Time Limit

Decide in advance how long each session will last. When your time is up, you will receive a notification and the option to take a break.

Cooling-Off Period

Take a voluntary break from 24 hours up to 30 days. During this period, no betting or deposits are allowed — use the time for a complete mental reset.

Self-Exclusion

If you want to close your account for an extended or permanent period, choose self-exclusion. Once activated, it is difficult to reverse — please make sure you understand this before proceeding.

Activity Report

View your gaming history, total deposits, withdrawals, and net results at any time. Transparency is the first step toward self-control.

Self-Assessment Questionnaire

Check in with yourself. Honest answers to the questions below will give you a clear picture of where your gaming habits stand.

1. Do you often end up spending more than your budget?
Never Sometimes Often Always
2. After a loss, do you tend to place bigger bets to recover?
Never Sometimes Often Always
3. Do you feel irritable or restless when you can't play?
Never Sometimes Often Always
4. Has gaming been causing issues with your family or friends?
Never Sometimes Often Always
5. Have you ever borrowed money or dipped into your savings to fund your gaming?
Never Once Multiple times Regularly

If most of your answers are "Often" or "Always", please reach out to our support team or consider using the self-exclusion feature.

How to Set Limits

Setting limits at tko99 is simple. Just follow the steps below:

1
Account Login

Log in to your tko99 account and click the profile icon in the top right corner.

2
Go to the Responsible Gaming Section

Select the "Responsible Gaming" option from the menu.

3
Choose Your Preferred Limit

Choose what you need — a deposit limit, loss limit, session time limit, or self-exclusion.

4
Set an Amount or Time Limit

Enter the amount or time limit that works for you. Choose daily, weekly, or monthly.

5
Confirm

Click the "Save" button to confirm your limits. Decreases take effect immediately; increases will be applied after 24-48 hours.

If you need assistance, our 24/7 live chat support team is always ready to guide you through the process.

Healthy Gaming Tips

Responsible gaming is not just about using tools — the right mindset matters just as much. Based on advice from experienced players, tko99 shares practical tips to keep your gaming experience genuinely enjoyable.

  • Set your budget before you start playing and commit to not spending a single BDT beyond it.
  • Never think of gaming as a source of income — it is entertainment, not an investment.
  • Avoid gaming when you're angry, upset, or under stress — your judgment is compromised in these states.
  • Never play while under the influence of alcohol or any other substance.
  • Set a time limit before each session and take a break when it ends.
  • Even on a winning streak, know when to stop — luck never runs in one direction forever.
  • Spend time with family and friends — do not let gaming pull you away from the people who matter.
  • Stick to a regular routine of sleep, meals, and exercise — a healthy mind makes better decisions.
  • Check your monthly gaming activity report and take a moment to honestly assess your habits.
  • When in doubt, take a break — a short pause can often prevent a much bigger loss.

A message from tko99: Your happiness, your health, and your family all matter far more than any win in any game. Play responsibly and stay well.

Frequently Asked Questions (FAQ)

Find answers to the most frequently asked questions about responsible gaming here.

Yes, all responsible gaming tools on tko99 are completely free. Deposit limits, loss limits, session time, cooling-off, and self-exclusion — everything is available in your account settings at any time, with no extra charges.

Once your self-exclusion period ends, you can request to reactivate your account. There is a cooling-off period in place to help ensure your decision is fully considered. For permanent self-exclusion, no changes can be made thereafter.

Start by having an open, non-judgmental conversation with them — approach it with empathy, not criticism. Encourage them to reach out to tko99's support team. If needed, suggest seeking professional mental health support. Remember, recovery from addiction is possible with the right help.

At tko99, deposit limit reductions take effect immediately. However, increasing a limit requires a 24 to 48-hour waiting period. This is intentional — it helps prevent impulsive overspending in the heat of the moment.

Absolutely. tko99 verifies age at registration, and identity documents are required during the KYC process to confirm that users meet the minimum age requirement. No one under 18 can create an account. Any suspicious accounts are suspended immediately.

Yes. tko99 always recommends seeking help from a professional mental health expert when it comes to gaming addiction. Our support team can provide the necessary resources and guidance. Remember, asking for help is a sign of strength, not weakness.
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Play Responsibly, Have Fun

Join tko99 and get the best experience in a safe, transparent, and regulated gaming environment. We are always here for you.

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