Tko99 Terms and Conditions – Full Terms of Use

1 General Terms and Conditions & Introduction

Tko99 (hereinafter referred to as "we", "the Platform", or "the Company") is one of Bangladesh's leading online gaming and betting platforms. By using our website tko99.pro, you (hereinafter referred to as "Member" or "User") can enjoy slots, Live Casino, Sports Betting, and a wide range of other gaming services.

These Terms & Conditions constitute a legal agreement between tko99 and the member. It is your responsibility to read this document carefully. tko99 reserves the right to amend these terms at any time, and any changes will take effect upon publication on the website.

Tko99 operates under an internationally recognized license, and all our activities comply with regulatory guidelines. We use certified RNG (Random Number Generator) technology to ensure fair gaming.

2 Account Registration & Eligibility

To register at tko99, you must meet the following requirements. All information provided during registration must be accurate, complete, and up to date. Providing false information may result in account termination.

• You must be at least 18 years old at the time of registration
• Each individual may only open one account—multiple accounts from the same device, IP address, or household are not permitted
• The name, address, and phone number you provide must be genuine
• It is your responsibility to ensure that online gaming is not prohibited by law in your country of residence
• Tko99 may request proof of identity or address at any time for account verification purposes
• A valid and active email address is required during registration

Tko99 reserves the right to reject any application without providing a reason. Accounts are for personal use only and may not be used for commercial purposes. You are solely responsible for the security of your account.

3 Deposit & Payment Policy

Tko99 supports multiple payment methods for deposits. All deposits can be made in Bangladeshi Taka (BDT) or any other currency designated by the platform. Deposited funds will be credited directly to your gaming balance.

• Deposits can be made via Mobile Banking, Nagad, Rocket, and bank transfer
• The minimum deposit amount is BDT 500 (five hundred taka)
• A deposit typically takes 5–15 minutes to process
• Deposits must be made from your own account or card
• Deposits via third parties are strictly prohibited
• No additional charges are applied to deposits—however, your bank or mobile banking provider may charge their own fees

Tko99 is not liable for deposit delays caused by technical issues. If you experience any payment problems, please contact our customer support and keep a record of your transaction details.

4 Withdrawal Policy & Process

Certain conditions must be met before withdrawing winnings from tko99. Full account verification is mandatory prior to any withdrawal. This process may require submission of a national ID card or passport copy.

• The minimum withdrawal amount is BDT 1,000 (one thousand taka)
• Withdrawal requests are typically processed within 1–3 business days
• The withdrawal payment method must match the method used for the original deposit
• Winnings derived from bonuses must meet wagering requirements before withdrawal
• Tko99 reserves the right to place a hold on withdrawals in cases of suspicious activity
• Tko99 sets a maximum daily withdrawal limit, which is subject to change

5 Bonus & Promotion Terms and Conditions

Tko99 offers a variety of bonuses and promotional offers for members. Each bonus offer comes with specific terms that must be fulfilled. For full details on bonuses, Promotions Page Available.

• The welcome bonus is available to new members only and applies to the first deposit
• Bonus funds generally require a wagering multiplier of 10x to 30x (x10–x30)
• Claiming multiple bonuses by the same person or household is prohibited
• Bonus validity is time-limited—bonuses must generally be used within 7–30 days of issue
• Some games are not eligible for bonus play—please review the terms of each individual offer
• Tko99 reserves the right to modify, suspend, or cancel any bonus offer at any time

6 Gaming Rules & Fairness

All games on tko99 are powered by internationally recognized gaming providers. Our platform features titles from world-class providers including NetEnt, Pragmatic Play, and Evolution Gaming. Every game outcome is entirely random and not predetermined in anyone's favor.

• The RTP (Return to Player) rate for all slot games is publicly disclosed
• Live Casino games feature real dealers and are broadcast via live stream
• Tko99 reserves the right to change odds in Sports Betting
• If a game is interrupted due to a technical error, bets may be voided or refunded
• If a disconnection occurs during a game, tko99 will determine the outcome based on server logs

Tko99 is regularly audited by independent third-party auditors to ensure game fairness. If you have a dispute regarding any game outcome, please contact customer support within 48 hours.

7 Prohibited Activities

The following activities are strictly prohibited on the tko99 platform. Violations will result in permanent account closure and possible forfeiture of balance. In serious cases, legal action may be taken.

• Creating or operating multiple accounts
• Registering with a false identity or fraudulent information
• Using the platform for money laundering or processing illegal funds
• Strategically exploiting the bonus system (bonus arbitrage)
• Accessing another member's account or engaging in hacking
• Using software bots or automated tools to play games
• Attempting to bypass the platform's security measures
• Operating an account on behalf of someone under 18

8 Responsible Gaming

Tko99 believes gaming should be a source of entertainment—not addiction or financial hardship. We treat responsible gaming as a core principle of our business and provide members with various tools to stay in control. For more information, visit our Responsible Gaming Page See.

• Deposit Limits: set your own daily, weekly, or monthly spending limits
• Cooling-off period: take a break from gaming for a set period of time
• Self-Exclusion: Temporarily or permanently close your account
• Reality Check: Set reminders to take regular breaks
• Gaming History: view a full record of all your transactions and gaming activity

If you feel that gaming is negatively affecting your life, please contact our support team immediately. We will help you access the right assistance.

9 Account Closure & Suspension

Tko99 reserves the right to temporarily or permanently suspend any account under the circumstances listed below. An email notice is generally sent before an account is closed—however, immediate action may be taken in cases of serious violations.

• Breach of Terms and Conditions
• Upon evidence of fraudulent or deceptive activity being found
• Failure to pass identity verification
• At the member's own request (self-exclusion)
• Extended periods of inactivity (more than 12 months)

If a valid balance exists at the time of account closure, arrangements will be made to return it, unless forfeiture applies due to a rule violation. To close your account voluntarily, please contact customer support.

10 Limitation of Liability

Tko99 expressly states that it is not liable for the following. As a user, it is important that you understand these limitations.

• Game losses or forfeited bets due to internet disconnection
• Delays or failures caused by third-party payment gateways
• Account losses due to unauthorized access where the member has been negligent in protecting their password
• Service disruptions caused by force majeure events (natural disasters, war, server outages)
• Personal financial losses incurred by the member as a result of gaming
• Content of third-party advertisements or links on the platform

Tko99's total liability shall under no circumstances exceed the member's total deposits made over the preceding 12 months.

11 Changes and Amendments to Terms and Conditions

Tko99 reserves the right to modify these Terms & Conditions, in part or in full, at any time. Notice will be provided on the website and to your registered email at least 7 days before any changes take effect.

• Continued use of the platform after updated terms have been published will be considered acceptance of the new terms
• For significant changes, you may be required to review and accept the updated terms upon login
• Contact customer support if you need a copy of a previous version of the Terms and Conditions
• Amendments required due to legal or regulatory changes may take effect immediately

12 Contact & Dispute Resolution

If you have any questions, complaints, or disputes regarding these Terms & Conditions, our customer support team is always ready to help. We take all complaints seriously and will work to resolve them as quickly as possible.

• Email support: [email protected] (response within 24–48 hours)
• Live Chat: Available directly on the website (24/7)
• A ticket number will be issued upon submission of your complaint—please keep it for your records
• The first step in resolving any dispute is to contact us directly
• If a resolution cannot be reached through direct discussion, neutral third-party mediation may be pursued

The laws of Bangladesh govern the interpretation and application of these Terms & Conditions. Bangladesh courts shall have jurisdiction over any legal disputes arising from them.